Frequently Asked Questions (FAQs)

1. What products do you sell?

We specialize in premium quality sarees, carefully curated to bring you elegant and traditional designs for every occasion.

2. How can I place an order?

You can place an order directly through our website:
www.sriswarnasilks.com
Simply select your preferred saree, add it to the cart, and proceed to checkout.

3. What payment methods do you accept?

We accept secure online payments through trusted payment gateways. Your payment details are safe and not stored by us.

4. Can I cancel my order?

Yes, you can cancel your order before it is shipped.
Once the order is dispatched, cancellations are not allowed.

5. How long does it take to get a refund?

Refunds are processed within 7 to 10 business days after approval.

Sriswarna Silks

6. Do you accept returns?

Yes, we accept returns within 7 days of delivery under certain conditions:

  • Product must be unused
  • Tags must be intact
  • Original packaging must be maintained

7. What items are not eligible for return?

We do not accept returns for:

  • Sale or discounted items
  • Customized or altered products
  • Items not in original condition

8. In which cases can I request a return?

Returns are accepted only if:

  • The product is damaged
  • You received the wrong item
  • There is quality dissatisfaction (subject to approval)

9. How will I receive my refund?

Refunds are processed to your original payment method after the returned item is received and inspected.

10. Do you offer exchange?

No, we do not offer exchanges.
However, replacement is available for damaged or incorrect items (subject to stock availability).

11. How can I contact Sriswarna Silks?

You can reach us through: